Who we are
G R Knott Decorating Services
The type of information we collect and how we collect it
When visitors leave details on our website contact page we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection and prevention.
We request the same information if you choose to telephone us.
What we do with the information
We use the information so that we can contact you to discuss and arrange for work to be carried out. We only share the information with people or organisations who need to know so that we can deliver our service to you. For example, this may include a paint supplier who needs your address in order to deliver paint or decorating items direct to you in order to complete the job as required.
How we store your information
We store our information in an email system if you completed the contact page form, or electronically on our password protected computer system. We retain your data until the work has been completed. After that time your details will be deleted as part of our data housekeeping.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us using the contact details above if you wish to make a request.
How to complain
Please contact us using the contact details above if you wish to complain.